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Process-First · Agent-Native · Continuously Validated

Not an eQMS.
An agentiQMS.

Conventional eQMS platforms are document repositories with a workflow layer bolted on top. With AgentiQMS, 20 specialized AI agents run your QMS processes themselves — from intake to PSUR — thinking in processes, not forms. At every step: Human-in-the-Loop by design — the agent prepares, the qualified expert releases.

Explore the Agent Landscape Deployment Modes About Us
SOC 2 certified ISO 27001 certified GDPR · EU AI Act ready ALCOA+ Audit Trail 21 CFR Part 820 · MDR · MDSAP
Process-First

Processes, not folders

Our architecture models the QMS value chain — aligned with ISO 13485, FDA QMSR / 21 CFR 820, MDSAP and comparable frameworks — not a document repository. Every agent owns its process with inputs, outputs and accountability. Documents are a byproduct, not the centerpiece.

Agent-Native

Built around people

20 agents work alongside your team: pre-filling, escalating intelligently, answering SOP questions. HITL by design — the human decides, the agent supports.

AI as DNA

AI isn't bolted on

No "AI feature" as an afterthought. Every agent is AI: root cause analysis, reportability classification, literature monitoring, compliance checking — woven into the platform logic from the ground up.

Deployment Modes

Three paths. One system.

AgentiQMS adapts to your starting point — whether you currently run an established eQMS, are planning to introduce a new system, or operate without a dedicated QMS tool today. Three ways to bring the agentic architecture into your organization.

Layer Mode

Agents on your existing landscape.

AI agents work on your existing systems — eQMS, ERP, MES, PLM, SharePoint or shared drives.

  • Agents read, complete, escalate and route across your existing data sources
  • No migration of historical data, no tool change in daily operations
  • Low barrier to adoption, fast agentic value
  • Existing workflows, permissions and integrations stay untouched
  • Freely extensible: can transition to Platform Mode at any time
For whom? Organizations with established systems that intend to keep their tool landscape strategically — or pilot phases before a broader decision.
Platform Mode

Native AgentiQMS platform.

The full platform — as a greenfield QMS or replacement of existing systems.

  • Your selected agents run natively from a single foundation — no system translations, no sync delays
  • Highest performance and lowest latency through a consistent data layer
  • Complete validation chain: Watchdog supervises end-to-end, not just agent outputs
  • 100% adaptable to your processes — new processes can be co-developed
  • Powerful document digitization via our specialized engine
For whom? New MedTech organizations, greenfield projects or firms about to introduce a new eQMS — before budget is spent on a previous-generation system. Also suited to consolidating overgrown tool landscapes.
Hybrid Mode

Gradual transition.

A blend of Layer and Platform — for change support, learning, or pilots.

  • Start with agents in Layer Mode, your people get familiar with agentic work
  • Move module by module onto the native platform — at your own pace
  • Change management with clear learning and transition phases
  • Suitable as a test mode before adopting the full platform
  • High employee adoption through gradual introduction rather than a leap into the unknown
For whom? Organizations that want to shape change step by step and place value on bringing employees along. Often a smooth path toward Platform Mode.
Which mode fits you? We evaluate this together — based on your current system landscape, regulatory requirements, process maturity and change cadence.
Why AgentiQMS

Document-centric is yesterday.

Conventional eQMS vendors built a document management system in the 2000s and bolted workflows on top. We start where quality actually happens: in the process.

Conventional eQMS Document-Centric

AgentiQMS Process-First, Agent-Native

×Document at the center. Process is "grafted on" via a workflow engine.
Process at the center. Documents emerge as outputs of process steps — not the other way around.
×Employees must know which form to fill out, when. High onboarding cost.
The agent knows the context and guides users — suggests, checks, completes. HITL by design.
×AI as an isolated feature: "smart search" or "auto-tagging".
AI throughout: classification, root cause, signal detection — embedded in every agent.
×Audit as a document review after the fact.
Continuous audit via the QMS Auditor agent — findings emerge in real time.
×Risk analysis as a static Excel FMEA, updated manually.
Live risk model updates with every NC, complaint and PSUR input.
×Validation as a one-time project at go-live.
Continuous validation via the Watchdog agent — validated state proven daily.
Platform Architecture

20 Agents. One Event Bus. One living platform.

20 specialized agents in an event-driven system. Every agent communicates via the central Event Bus. Click an agent to see its role. Use "Run Full Audit" in the AI QMS Auditor Demo tab to simulate how the auditor agent detects gaps in the ISO 13485 process landscape in real time.

Event Bus
Communication channel
Example demo of the AI QMS Auditor Agent: click "Run Full Audit" to simulate how this agent detects gaps in the ISO 13485 Process Landscape in real time and sorts them by clause and MDR article.
InputDesignSourcingProduction ReleaseDistributionServicePMS
ROI from day one

Every agent boosts efficiency.

Every module takes administrative, documentation and follow-up work off your team's hands. That creates measurable FTE capacity, directly reduces cost — and makes the entire audit world fully visible for the first time.

per module
0.5–3
FTE freed
from administrative, documentation and follow-up work — impact varies by module.
platform-wide
€1–5M+
annual savings
depending on company size and module selection. We calculate this individually with you.
audit coverage
10 % → 100 %
sample to full scan
from annual sample-based audits to continuous QMS monitoring via the QMS Auditor agent.
Indicative estimates — actual leverage varies by company size, product portfolio, CAPA volume and module selection. Conservatively calculated based on Mentitech pilot experience and industry benchmarks.
Beyond the numbers

What changes beyond ROI.

AgentiQMS transforms not only processes — it changes how your entire quality organization operates.

Happier quality teams

Less firefighting. Less documentation. Less chasing. Teams focus on judgment, not data entry — retention improves, and so does team morale.

Better use of expertise

Your most experienced people stop being clerks. They drive quality decisions based on AI-prepared evidence — exactly the work they were hired for.

Quality as a competitive advantage

When CAPAs close faster, product teams move faster. Quality goes from bottleneck to driver of speed-to-market.

Ready for the AI age

Build real AI competency into your quality organization now — before your competitors do. Lead the transformation instead of reacting to it.

COPQ · the financial lever

What poor quality really costs.

In most MedTech companies, the visible quality costs are only the tip of the iceberg. The DeFeo/Juran framework quantifies the true Cost of Poor Quality (COPQ) — and shows exactly where AgentiQMS intervenes.

Share of revenue
15–30 %
of annual revenue
A company with €100M revenue carries €15M–€30M in true COPQ — whether tracked or not.
Share of cost
25–50 %
of total cost
For every €2 the company spends, up to €1 disappears into quality failure.
Multiplier
×15 – ×25
over tracked COPQ
If you track €1M in quality cost, the real figure is closer to €15M–€25M.
!
Example

A company with €2M in tracked quality cost almost certainly sits on €30M–€50M in true COPQ. This gap is the economic playing field on which AgentiQMS operates.

Rule of Ten — where you catch the defect determines what it costs.

Every stage a defect passes through multiplies the cost of resolution by ~10. AgentiQMS intervenes at the cheapest point: prevention.

€1
Prevention
Avoid the defect before it occurs.
QMS Auditor · Risk · Doc Control · Training · Change Control
€10
Appraisal
Detect during production / intake.
Intake · QMS Auditor · Validation · Supplier · Equipment
€100
Internal Failure
Catch internally — rework, scrap, CAPA.
CAPA · NC · PSUR · Risk · Tech Service
€1,000+
External Failure
Market escape — recall, vigilance, legal.
All 20 agents prevent this
Appraisal Costs

Automated intake, 100% QMS coverage, Layer-1 inline validation, and supplier/equipment trending replace manual sampling — faster, more complete, fully auditable.

Intake Agent · QMS Auditor · Validation Watchdog · Supplier Quality · Equipment
Internal Failure Costs

CAPAs closed faster, NC with clear disposition, PSUR cycles without panic, risk files updated in real time, field findings structurally fed back. Internal failures cost less and last shorter.

CAPA Manager · NC Management · PSUR Agent · Risk Intelligence · Tech Service
External Failure Costs

Fewer field complaints missed, faster CAPA closure, no regulatory surprises. Recalls, vigilance events and enforcement actions are prevented upstream — through the orchestration of all agents.

All 20 agents — prevention is the goal
Source: DeFeo, J. A., Juran's Quality Handbook, 7th Edition (Juran Institute).
Validation

Validatable. Validated. Continuously Validated.

MedTech demands validatable software. AgentiQMS is not only validatable — it validates itself continuously. Architecture, methodology and triggers are discussed in the context of a project inquiry.

Validation Watchdog Agent — the heart of the system

An architecturally independent watchdog that continuously monitors the platform and reacts to relevant changes. A level of automated AI oversight that comparable LLM-based platforms in regulated environments rarely provide today.

Output qualityactively monitored
Drift detectionstatistically backed
Hallucinationschecked & routed
Audit trailsigned & retained

13Validation Watchdog — multi-stage system

Multiple stages with different time horizons — from inline checks to event-driven revalidations. The watchdog runs architecturally independent of the watched agents.

Stage 1 · Inline Guard

Real-time

every request · before user view

Inline check of every agent output before it reaches the user or downstream systems — before anything takes effect.

Stage 2 · Continuous Monitor

Periodic

automated · signed protocol

Periodic, independent regression runs against versioned, QA-approved reference datasets. Produces a signed audit trail with ALCOA+-compliant retention.

Stage 3 · Event-driven

Trigger-based

on change · proportional · automated

Reacts to relevant changes on the platform with appropriate revalidation depth — from partial cycles up to a full requalification.

Concrete thresholds, trigger definitions, datasets, revalidation depths and methodology stack are explained in the context of a project inquiry.

Confidence-score routing — enforced technically by Stage 1

Every agent output is routed into one of four bands based on its confidence. Routing is not configurable — it is hardwired at the system level. Concrete thresholds are explained in detail in the context of a project inquiry.

High
Auto-Approve
Output delivered immediately. Optional review flag. Audit log automatic.
Audit logged
Medium-High
Soft-HITL
Output visible, requires one-click QA approval before downstream processing.
Fast release
Medium-Low
Hard-HITL
Output held in review queue. QA Manager adds comment and qualified e-signature (21 CFR Part 11).
Qualified release
Low
Block + Alert
Output not visible. Auto incident ticket in the QMS. CAPA trigger on pattern.
Supervisor alerted

Covered validation frameworks

GAMP 5
Categorized VMP, risk-based test design
IEC 62304
Software lifecycle, classification joint with client
IQ/OQ/PQ
Activities today, signed protocols joint
21 CFR Part 11
E-signature, tamper-evident records
ISO 14971
AI-specific FMEA for relevant failure modes
EU AI Act
Architecture outside Annex-III high-risk by design
ALCOA+
Attributable · Legible · Contemp. · Original · Accurate
Continuous Eval
Established AI quality practices, methodically anchored
Joint Validation Approach

The technical substance of validation is active on our side and established under external audits (SOC 2 / ISO 27001). The MedTech-specific documentary layer (signed IQ/OQ/PQ protocols, VMP, IEC 62304 classification, Part 11 e-signature integration) is by design produced jointly with your validation team. The manufacturer owns the signatures, we provide the evidence — the way MedTech validation is supposed to work.

Security & Trust

Data where it belongs.

MedTech data is regulatorily and commercially sensitive. AgentiQMS is built for European hosting, regional residency, encrypted transmission and storage, and five-year tamper-evident retention — all proven under external audit.

27K

ISO 27001 Information Security

Established ISMS for change management, access control, encryption, audit logging, risk management.

Certified
S2

SOC 2 Type II

Annual audit for security, availability, confidentiality. External attestation of controls.

Certified
GDPR

GDPR Compliant

EU data protection requirements fully implemented: DPA, processing record, DPIA-ready, subprocessor list.

Compliant
AI

EU AI Act ready

Architecture outside Annex-III high-risk via HITL-by-design and the exclusion of autonomous clinical decisions.

By Design
LLM

LLM-Independent

Not locked to any single AI provider. The best available models are integrated; every switch is fully revalidated by the Watchdog. No lock-in risk.

By Design

Regional data residency

Data stays in the customer's region. No cross-region replication without explicit consent. Encryption at-rest (AES-256) and in-transit (TLS 1.3). 5-year ALCOA+ retention. Hosted on AWS under SOC 2 / ISO 27001 audit.

🔒 Your data is never used to train AI models.

🇪🇺
EU customers
AWS Frankfurt / Ireland · no cross-region replication
🇺🇸
US customers
AWS US-East · US-West · HIPAA-eligible services
A partner, not just a vendor

We don't sell you a license — we carry the implementation with you.

Full support from pilot through go-live and beyond. You get a team that knows your industry, your processes and the regulatory expectations.

01

Implementation Support

Full support from Phase 0 to go-live. IQ/OQ/PQ protocols are co-authored with your validation team.

02

Training & Onboarding

Structured onboarding for your QA, RA and operations teams. Every agent explained, every interface documented.

03

Ongoing Service

Continuous support, module updates and regulatory adjustments. No sales pressure after contract — partner, not vendor.

04

Roadmap Co-Creation

Your ideas feed into platform development. Additional modules are possible — you shape the path.

Behind AgentiQMS are people, not pitch decks. Daniel Müller, Uwe Gölz and Anastasios Papadopoulos — together with Crew8, Qualymentor and Mentitech. Three companies bundling their strengths: MedTech consulting, quality-management expertise and AI engineering.
Meet the team
Demo · Pilot · Conversation

Let's talk about your QMS strategy.

Tell us briefly what you're working on — we'll get back to you as soon as possible with a proposal for a 30-minute call or a live demo. No obligation, no sales pressure.

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Direct contact

Daniel Müller

Executive Partner — MedTech & Strategic Accounts

daniel.mueller@mentitech.com

+49 89 380 789 57  |  +49 176 22879288

What happens next?

1. We get back to you as soon as possible.
2. Short discovery call (30 min).
3. Tailored demo or pilot proposal.

Confidentiality

Under NDA on request. Your data does not leave the EU (or the US — depending on your region).